Spa guests who feel remembered become loyal regulars. OptiServe AI stores every guest's treatment preferences, skin type notes, and contraindications so every therapist delivers a personalized experience — every visit, without asking the same intake questions twice.
✓ 30-day free trial | No credit card required | Cancel anytime
Bookings, guest profiles, package tracking, therapist scheduling, and retail — one platform.
Store treatment preferences, skin and body notes, contraindications, product sensitivities, and referral source per guest. Every therapist sees the complete guest history before the session begins.
Book by treatment room availability, therapist specialty, and service duration. Prevent double-booking rooms and ensure therapists have adequate setup time between sessions.
Track series package balances, expiration dates, and redemption history per guest. Gift card balances update in real time and never get lost in a paper ledger.
Log product recommendations and purchases at checkout. Track which therapists are generating retail revenue and which products are moving fastest with your client base.
Calculate service commissions and track gratuities per therapist per pay period. Payroll reports roll up without manual spreadsheet work.
Track visit frequency, average ticket, package attachment rate, and lapsed guest counts. Re-engage guests who have not visited in 45 days before they let their series expire.
From single-room treatment suites to full-service destination spas.
For solo therapists and small treatment suite owners managing their own book.
For day spas with 3–8 therapists and treatment room scheduling.
For established spas with series package programs and retail operations.
For resort spas and multi-location brands needing white-label booking and custom integrations.
All plans include a 30-day free trial. No credit card required.
Day spas, medical spas, and destination wellness retreats.
"Guest profiles changed our entire service culture. Every therapist reviews the guest notes before the session. We stopped the intake questionnaire repeat on return visits and our review scores went from 4.2 to 4.8 stars in six months."
"Series package tracking eliminated the "how many sessions do I have left?" conversations at checkout. The balance is right there on the screen. Guest confidence in our systems is visibly higher."
"Retail attachment jumped when we tracked product recommendations per therapist. My top therapist was recommending products at a 68% attachment rate. I had her train the team on her approach. Now our average is 52%."
Get your guest profiles, package tracking, and booking system live this week.
✓ 30 days free | Setup in under 10 minutes | Cancel anytime