Property Management Software

Every Unit Maintained. Every Tenant Answered.

Unresponsive maintenance and lost work orders are the two fastest ways to trigger a lease non-renewal. OptiServe AI connects tenant maintenance requests to vendor dispatch, tracks every open work order, and gives tenants a portal to check status without calling your office.

Start Free Trial Book a Demo

30-day free trial  |  No credit card required  |  Cancel anytime

71%
reduction in tenant maintenance complaint escalations
2.3×
faster average work-order-to-resolution time
$18M
average annual rental revenue managed per account

Built for property managers who hate deferred maintenance

Maintenance work orders, vendor dispatch, tenant portal, and financial reporting — one platform.

🏠

Tenant Maintenance Request Portal

Tenants submit requests online or via SMS. Requests convert to work orders automatically with priority scoring. Tenants see live status updates without calling your office.

🔧

Vendor Dispatch & Coordination

Route work orders to approved vendors based on trade and geography. Vendors confirm scheduling, upload completion photos, and submit invoices from the platform.

📋

Make-Ready & Turn Checklists

Standardize unit turn procedures with room-by-room inspection checklists. Track repair costs per turn and compare against security deposit deductions.

📜

Lease & Renewal Tracking

Log lease start and end dates, rent escalation schedules, and renewal notice windows. Alerts 90 and 30 days before lease expiration prevent surprise vacancies.

📊

Portfolio Financial Dashboard

See rent rolls, vacancy rates, maintenance spend, and NOI across your entire portfolio. Export owner statements with one click.

🧰

Preventive Maintenance Scheduling

Schedule HVAC filter changes, fire alarm tests, and seasonal inspections across all units. PM completion rates track against your portfolio maintenance calendar.

Portfolio pricing that scales with your unit count

One flat monthly rate — no per-unit or per-door fees.

Starter
$199/mo

For landlords and small PM companies managing up to 50 units.

  • Work order pipeline & dashboard
  • Basic maintenance scheduling
  • Tenant & property records
  • Online invoicing & payment
  • Basic vendor directory
  • AI assistant for tenant inquiries
Get Started
Business
$799/mo

For established PM companies managing commercial and residential portfolios.

  • Everything in Professional
  • Portfolio financial dashboard
  • Preventive maintenance scheduling
  • GPS vendor check-in & geofencing
  • Vacancy & maintenance spend reports
  • Profit protection alerts
Get Started
Enterprise
$999/mo

For large PM firms with multiple offices needing white-label portals and custom integrations.

  • Everything in Business
  • White-label tenant portal
  • Custom accounting & MRI/Yardi integrations
  • Multi-office portfolio management
  • Dedicated onboarding specialist
  • Priority SLA support
Get Started

All plans include a 30-day free trial. No credit card required.

Property managers who stopped losing tenants to slow maintenance

Residential, commercial, and HOA portfolios.

★★★★★

"The tenant portal cut our maintenance-related calls by 60%. Tenants submit online, get status updates automatically, and rarely need to call. My office coordinator handles twice the portfolio now."

S
Sandra B.
Portfolio Manager, Brightview Properties — Atlanta, GA
★★★★★

"Make-ready checklists reduced our average turn time from 12 days to 7. Every contractor knows exactly what to do and uploads photos when they are done. The unit is back on market faster."

C
Carlos M.
Director of Operations, Metro Residential Group — Chicago, IL
★★★★★

"Owner statement generation used to be a two-day project. Now I run it in 15 minutes and the PDF goes out automatically. Owners stopped calling me for updates."

H
Heather J.
Principal, Jericho Property Management — Phoenix, AZ

Property management software questions

Yes. Tenants receive a unique property link. They submit requests by filling out a simple form — no account creation required. However, if they do create an account, they get full status tracking and communication history.
You add approved vendors to your vendor directory with their trade categories and service areas. When a work order comes in, you assign it to an approved vendor from the board. The vendor receives a work order notification, confirms the appointment, and uploads completion documentation.
The Enterprise plan includes custom integrations. Contact our team to discuss your existing accounting platform. For most PM companies, the QuickBooks Online sync (Professional and above) handles financial reporting needs.
Each lease record has a notice-required field (e.g., 60 days). The system triggers an alert 90 and 30 days before the lease end date. The alert includes the tenant name, unit, and the notice deadline for your market.
The Business plan supports commercial lease records with base rent, NNN components, and annual expense reconciliation scheduling. NNN calculation automation is available on Enterprise.
The Business plan includes a tenant portal accessible from any browser, including mobile. Rent payment processing via ACH or card is available as an add-on integrated with Stripe.

Happy tenants renew leases. Fast maintenance makes happy tenants.

Get your tenant portal, vendor dispatch, and lease tracking running before your next vacancy.

30 days free  |  Setup in under 10 minutes  |  Cancel anytime