Guard companies face contractual liability when posts go uncovered and incident reports are handwritten and illegible. OptiServe AI manages your guard scheduling, post order compliance, incident report documentation, and client billing in one auditable system.
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Post orders, guard assignments, incident reports, client billing, and compliance tracking.
Create and distribute post orders per site. Guards access post instructions, emergency contacts, and site-specific protocols from their mobile device at each shift.
Schedule guards across sites, track open shifts, and send automated assignment notifications. Unfilled posts trigger alerts to your scheduler before the shift starts.
Guards file incident reports from the app with timestamp, location, photos, and narrative. Reports are formatted and delivered to clients within minutes of submission.
Configure checkpoint QR codes or NFC tags at patrol points. Guard tour completion rates are tracked per shift — clients get proof that patrols happened as contracted.
Invoice based on contracted hours, premium rate shifts, and overtime. Track billable hours per site per week — catch underbilled shifts before they become a loss.
Real-time dashboards show post coverage percentage, incident rate by site, and guard performance. Use data to demonstrate contract compliance in every client review.
No per-guard or per-post fees. Scale your officer headcount without changing plans.
For small guard companies managing fewer than 20 posts moving off paper post orders.
For growing security firms with multiple client sites and incident reporting requirements.
For established security companies with tour verification and compliance reporting programs.
For large security groups with multiple offices needing white-label portals and custom integrations.
All plans include a 30-day free trial. No credit card required.
Guard patrol, event security, and integrated security management.
"Checkpoint verification ended our biggest client dispute. They claimed our guards were not doing the contracted patrol routes. I pulled up the tour log with GPS-stamped checkpoints and timestamps. Case closed."
"Digital incident reports reach our clients within 15 minutes of an event. Before OptiServe AI it was a phone call and a typed email the next morning. Clients tell us our incident communication is the best they have experienced."
"Unfilled post alerts saved us on a New Year's Eve contract. Three guards called out at 9 PM and my scheduler was notified instantly. All three posts were filled by 10:15 PM. Client never knew."
Get your guard scheduling, post orders, and incident reporting running today.
✓ 30 days free | Setup in under 10 minutes | Cancel anytime