Second trips cost you a repair call's profit margin. OptiServe AI gives your technicians appliance model history, common fault codes, and part order status before they knock on the door — so the first visit is the only visit.
✓ 30-day free trial | No credit card required | Cancel anytime
Appliance history, diagnosis logs, part orders, and invoicing — no more separate systems.
Store make, model, serial number, and full repair history per unit per customer. Returning techs know the exact fault codes and parts used on every prior visit.
Search distributor parts catalogs, create orders, and track expected delivery per job. Parts arrive before the tech does on return visits.
Manage manufacturer warranty authorizations, deductible collection, and claim submission status for OEM service agreements.
Record fault codes, test results, and recommended fixes per service call. Build a knowledge base your whole team can reference on future jobs.
Route jobs to the technician certified for that appliance brand. Warranty OEM requirements met; customer satisfaction maximized.
Invoice at the kitchen table. Customers pay by card, ACH, or Apple Pay on the tech's tablet. No paper invoices lost in the mail.
One flat rate — no per-ticket fees.
For solo technicians and small shops replacing paper service orders.
For growing appliance repair companies with 2–6 technicians and a dispatcher.
For established repair businesses with OEM service contracts and multi-brand certifications.
For multi-location appliance repair groups needing custom integrations and white-label portals.
All plans include a 30-day free trial. No credit card required.
From residential appliance specialists to OEM service partners.
"The appliance history per customer is a game changer. My tech walks in knowing the last three fault codes and the parts we already replaced. First-call resolution went from 58% to 71%."
"Part order tracking inside the job record means I never schedule a return visit before the part is confirmed delivered. We cut unnecessary "part arrived" calls to zero."
"OEM warranty authorizations used to live in three different email folders. Now every authorization is linked to the job, the deductible is tracked, and the claim goes out the same day as the repair."
Get your technicians equipped with appliance history, parts status, and digital invoicing today.
✓ 30 days free | Setup in under 10 minutes | Cancel anytime