Logistics operations lose customers when orders disappear between handoffs, inventory counts are stale, and customer portals only show "in transit." OptiServe AI connects your order management, warehouse operations, and carrier coordination into a single visibility layer.
✓ 30-day free trial | No credit card required | Cancel anytime
Order management, inventory, carrier coordination, and customer visibility — one platform.
Centralize inbound and outbound orders. Track status from receipt to delivery with exception alerts for orders at risk of missing customer SLAs.
Log SKU-level inventory movements — receipts, picks, shipments, returns. Maintain accurate on-hand quantities without a standalone WMS.
Send shipments to multiple carriers, compare rates, and book from the platform. Carrier confirmations and tracking numbers import automatically.
Customers log into a branded portal to view order status, tracking numbers, delivery confirmations, and invoice history — without calling your ops team.
Automatic alerts for delayed shipments, failed deliveries, damaged goods, and inventory discrepancies. Exceptions route to the right team member for same-day resolution.
Track on-time delivery rate, perfect order rate, claims ratio, and cost-per-shipment by carrier and lane. Renegotiate rates from a position of data.
No per-shipment or per-SKU fees. Scale your volume without scaling your software cost.
For small 3PLs and logistics companies managing fewer than 200 shipments per month.
For growing logistics operations with dedicated account managers and multiple carrier relationships.
For established 3PLs with warehouse operations, SLA reporting, and customer portals.
For logistics groups needing custom TMS, WMS, and ERP integrations.
All plans include a 30-day free trial. No credit card required.
3PLs, freight forwarders, and distribution specialists.
"Exception alerts mean my team knows about a delayed shipment before the customer does. We reach out proactively with a resolution and our customer satisfaction scores reflect that."
"The customer visibility portal cut our inbound "where is my order" calls by 74%. Customers just log in. Our ops team handles exceptions instead of status updates all day."
"Carrier performance reporting gave us the data to renegotiate our LTL rates. We went into the carrier meeting with on-time delivery stats and claims history. We got a 9% rate reduction."
Order visibility, exception management, and carrier performance data — get started today.
✓ 30 days free | Setup in under 10 minutes | Cancel anytime