Auto repair shops lose revenue on declined service when DVI recommendations never make it to the customer and on deferred repair when the follow-up call never happens. OptiServe AI connects your digital vehicle inspection, RO workflow, parts status, and customer communication so nothing is left on the table.
✓ 30-day free trial | No credit card required | Cancel anytime
Repair orders, DVI, labor tracking, parts ordering, and customer communication all in OptiServe AI.
Technicians complete color-coded inspections (red/yellow/green) with photos on their tablets. Customers receive an interactive DVI report by text — they approve additional work before parts are ordered.
Create ROs from appointment or walk-in. Log labor operations with flat-rate or actual time. Multi-tech ROs, deferred services, and sublet tracking all included.
Techs clock on and off each RO from the shop app. Labor time vs. billed time reports show efficiency ratios (hours produced/hours paid) per technician.
Search parts catalogs, place orders from the RO, and track expected delivery per line item. Parts return records document core charges and defective returns.
Automated appointment reminders, in-process status updates, and DVI delivery by text. Customers approve additional work digitally — no phone tag while the car is on the lift.
Track ARO (average repair order), effective labor rate, technician efficiency, and deferred service recovery rate. Manage advisors and technicians with real production data.
From 1-bay independents to multi-bay service centers — one flat monthly rate.
For solo mechanics and small shops moving off paper ROs and phone-only communication.
For shops with 2–8 bays and a service advisor managing DVI and customer approvals.
For established shops with multi-tech ROs and technician efficiency reporting.
For multi-location auto repair groups needing custom ERP and DMS integrations.
All plans include a 30-day free trial. No credit card required.
Independent shops, tire centers, and specialty auto service.
"DVI with photos changed our customer authorization rate on recommendations. Before, advisors described the problem verbally and 40% of customers declined. Now customers see the photo of the leaking CV boot and 74% approve on the first text."
"Technician efficiency reports by tech showed me I had one top performer doing 45% more billed hours per day than my next best tech. I had them shadow and share their workflow. Shop-wide efficiency improved 18% in two months."
"Deferred service follow-up campaigns brought back $8,400 in revenue in the first month. Customers who declined the cabin air filter or brake flush in February got a reminder in April. Most of them came back and approved it."
Get your DVI, RO management, and customer authorization running this week.
✓ 30 days free | Setup in under 10 minutes | Cancel anytime