Every unnecessary truck roll costs $200–$400 and erodes your installation margin. OptiServe AI routes the right technician with the right equipment, documents cable runs and signal levels at activation, and drives remote resolution before a second visit is scheduled.
✓ 30-day free trial | No credit card required | Cancel anytime
Work orders, cable documentation, signal levels, tech routing, and subscriber billing — one platform.
Manage installs, upgrades, repairs, and subscriber trouble tickets from a single dispatch board. Priority scoring keeps critical outages at the top of the queue.
Techs log cable path, connectors used, and measured signal levels (dBmV, dB SNR) at activation. Field documentation closes disputes and guides future repair techs.
Assign fiber techs, coax techs, and network engineers by certification and geographic zone. Route efficiency improves when skill set matches the job type every time.
Log ONT, CPE, modem, and router model/serial per subscriber per service address. Provisioning history is accessible at the next service call without digging through OSS notes.
Invoice monthly recurring charges, one-time install fees, and equipment charges. Track subscriber counts, MRR, and churn from your billing dashboard.
Track mean time to repair by tech, ticket type, and service area. Repeat-call rate reports identify chronic plant problems before they become escalated outages.
No per-subscriber or per-ticket fees. Scale your subscriber base without changing plans.
For small ISPs and cable contractors managing fewer than 500 subscribers.
For growing telecom companies with field techs and customer service operations.
For established operators running residential and commercial service tiers.
For regional ISPs and fiber contractors needing custom OSS/BSS integrations.
All plans include a 30-day free trial. No credit card required.
ISPs, fiber contractors, and cable MSOs.
"Signal level documentation at activation cut our repeat service calls by 31%. The next tech knows the baseline levels from install — diagnosing degradation takes minutes, not an hour."
"Equipment records per subscriber address mean no more "what modem did we install?" calls to the warehouse. My techs have the provisioning history on their phones before they knock on the door."
"MTTR reporting by technician changed our training program. We saw which techs were resolving tickets fastest and used their workflows to train the rest of the team. Fleet MTTR dropped 22%."
Get your work order board, signal documentation, and subscriber billing running today.
✓ 30 days free | Setup in under 10 minutes | Cancel anytime