Field Service Software

Your Trade Deserves Real Business Tools.

Whether you service equipment, install systems, or provide on-site expertise, the operational challenges are the same — scheduling chaos, slow invoicing, and technicians who can't access job history in the field. OptiServe AI solves all three.

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30-day free trial  |  No credit card required  |  Cancel anytime

35%
faster job completion to invoice cycle
2.5×
more jobs dispatched per day with smart scheduling
4,000+
service businesses on the platform

The complete field service operations stack

Dispatch, job tracking, work orders, invoicing, and reporting — everything your service business needs.

📅

Job Scheduling & Dispatch Board

Drag-and-drop scheduling with technician availability, skill matching, and geographic clustering. Handle same-day calls and planned appointments on the same board.

📋

Digital Work Orders

Techs access job details, customer history, and task checklists on their phones. No paper, no phone calls back to the office, no missed details.

💳

On-Site Invoicing & Payment

Invoice at job completion. Customers pay by card, ACH, or tap-to-pay on the tech's device. Payment records appear in your books instantly.

👤

Customer Portal & Communication

Customers book appointments, track their technician's ETA, view service history, and pay invoices online — without calling your office.

📊

Revenue & Technician Performance Reports

Track revenue per technician, job type, and customer. Identify your most profitable service lines and your highest-performing team members.

🔔

Automated Reminders & Follow-Ups

Appointment confirmations, technician ETA alerts, and post-service follow-ups send automatically. Customer satisfaction scores collected without manual outreach.

Field service pricing for any trade

One flat rate for your whole team — no per-tech or per-job fees.

Starter
$199/mo

For owner-operators and small service businesses moving off paper work orders.

  • Job pipeline & scheduling board
  • Digital work orders & invoicing
  • Customer & property records
  • Online payment collection (Stripe)
  • Basic technician scheduling
  • AI chat for customer inquiries
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Business
$799/mo

For established service businesses with multiple divisions and reporting needs.

  • Everything in Professional
  • Customer portal & satisfaction surveys
  • Automated reminders & follow-ups
  • GPS timesheets & geofencing clock-in
  • Revenue & technician performance reports
  • Profit protection alerts
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Enterprise
$999/mo

For multi-location service groups needing custom integrations and white-label portals.

  • Everything in Business
  • White-label customer portal
  • Custom CRM & accounting integrations
  • Multi-location management
  • Dedicated onboarding specialist
  • Priority SLA support
Get Started

All plans include a 30-day free trial. No credit card required.

Service businesses who operate with less chaos

Trades, specialty services, and equipment companies of every kind.

★★★★★

"I switched from paper work orders to OptiServe AI in one afternoon. By the end of the first week I had invoiced $8,400 I would have forgotten to bill. The ROI was instant."

P
Paula C.
Owner, Crestline Service Co. — Denver, CO
★★★★★

"The customer portal stopped 80% of our inbound "where is my tech?" calls. Customers track the arrival on their phone. My office phone rings half as much."

J
James O.
Operations Manager, Orion Field Services — Tampa, FL
★★★★★

"Technician performance reports showed me that two of my five techs were completing 40% more jobs per day than the others — using the same truck and the same territory. I changed the routing for the slower techs based on what the top performers were doing."

Y
Yvonne K.
Owner, Keystone Field Solutions — Minneapolis, MN

Field service software questions

Yes. The platform is built on a configurable service operations core. Whether you service medical equipment, fix industrial machines, install audio/visual systems, or provide any on-site service, the scheduling, work order, and invoicing tools adapt to your workflow.
Most businesses are dispatching their first jobs the same day they sign up. Importing customer records, building your service catalog, and onboarding your first technician takes under two hours for a typical operation.
Yes. Work order templates support custom fields, per-task checkboxes, photo capture triggers, and signature prompts. Build a checklist that matches your exact service workflow.
Customers receive a booking confirmation with a portal link. From the portal they see their upcoming appointment, the assigned tech's name and estimated arrival, their full service history, and any outstanding invoices.
Yes. Stripe is built in. Customers can pay via tap-to-pay on a Stripe reader, scan a QR code, or pay online via the emailed invoice link. No separate payment hardware is required for card-not-present transactions.
Yes. All plans include a 30-day free trial with full feature access. No credit card is required to start. Your data is yours to keep whether you continue or not.

Your service business, running on professional tools

Dispatch, invoice, and grow — get started in one afternoon.

30 days free  |  Setup in under 10 minutes  |  Cancel anytime