Gym & Fitness Software

Fill Every Class. Retain Every Member.

Membership churn is a gym's biggest revenue leak — and it accelerates when no-shows go unchecked and renewal reminders go out late. OptiServe AI automates check-ins, class waitlists, billing retries, and re-engagement campaigns so your retention rate climbs every quarter.

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38%
average churn reduction in year one
97%
billing collection rate with automated dunning
800+
gyms and fitness studios on the platform
Features

Every member touchpoint — one platform

Check-in, class booking, membership billing, trainer scheduling, and retention analytics.

📲

Member Check-In & Capacity Tracking

QR-code and app check-in with live capacity tracking. Eliminate front-desk bottlenecks and enforce class capacity limits without manual counting.

📅

Class & Trainer Scheduling

Live booking for group classes, specialty workshops, and personal training sessions. Automated waitlists fill cancellations within minutes.

💳

Membership Billing & Dunning

Recurring billing, failed-payment retry logic, and pause/resume controls. Recover declined memberships automatically before the member even notices.

🎯

Retention & Attendance Analytics

Track attendance frequency per member. Members who drop below a threshold get an automated re-engagement message before they cancel.

🏋️

Trainer Scheduling & Commission Tracking

Manage trainer availability, personal training session bookings, and commission calculations. Trainer productivity reports help you make staffing decisions with data.

📊

MRR & Class Fill Rate Reports

See monthly recurring revenue, class fill rates, peak hour heat maps, and member lifetime value updated in real time on your dashboard.

Pricing

Affordable gym management pricing

Plans sized for boutique studios to full-size multi-location gyms.

Starter
$89/mo

For boutique studios and small gyms with one location and up to 200 members.

  • ✓ Member check-in & class scheduling
  • ✓ Membership billing
  • ✓ Customer & member records
  • ✓ Online payment collection
  • ✓ Basic staff scheduling
  • ✓ AI assistant for member inquiries
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Most Popular
Professional
$179/mo

For growing fitness businesses adding classes, trainers, and membership tiers.

  • ✓ Everything in Starter
  • ✓ Trainer scheduling & session booking
  • ✓ Automated waitlists & class fill management
  • ✓ Retention & attendance analytics
  • ✓ QuickBooks Online sync
  • ✓ Member communication tools
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Business
$299/mo

For established gyms with retention programs and corporate membership offerings.

  • ✓ Everything in Professional
  • ✓ MRR & class fill rate reports
  • ✓ Automated re-engagement campaigns
  • ✓ GPS timesheets & staff geofencing
  • ✓ Corporate membership management
  • ✓ Profit protection alerts
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Enterprise
$449/mo

For multi-location fitness brands needing white-label apps and custom integrations.

  • ✓ Everything in Business
  • ✓ White-label member app
  • ✓ Custom integrations & multi-location management
  • ✓ Franchise tools & brand controls
  • ✓ Dedicated onboarding specialist
  • ✓ Priority SLA support
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All plans include a 30-day free trial. No credit card required.

From the Field

Gyms that stopped losing members to friction

Boutique studios, CrossFit boxes, and full-service health clubs.

★★★★★

"Attendance analytics showed us exactly which members were at churn risk before they cancelled. Our automated re-engagement messages brought 34% of at-risk members back to active status."

A
Amanda K.
Owner, Kinetic Fitness Studio — Austin, TX
★★★★★

"Class waitlists used to require a phone call to join and a phone call to confirm. Now it is automatic. Our class fill rate went from 68% to 91% in three months."

R
Reggie T.
GM, Titan Athletic Club — Denver, CO
★★★★★

"Billing retry logic recovered $2,900 in the first month from declined cards. That was revenue we were just writing off before."

C
Chloe M.
Owner, Momentum CrossFit — Portland, OR
FAQ

Gym and fitness studio software questions

You set an attendance threshold — for example, members who have not checked in within 14 days. The system identifies those members and sends a targeted message (email or SMS) with a personalized offer. You configure the message, timing, and threshold.
Yes. Membership pause suspends billing for a configured duration (days or months) and automatically resumes billing and access on the configured resume date.
Each class has a maximum capacity setting. When the class is full, additional bookings go to a waitlist. When a spot opens via cancellation, the first waitlisted member is notified automatically and given a booking window to confirm.
Trainers get a limited login that shows their upcoming sessions, client notes, and session history. Commission totals are visible to trainers on the Professional plan and above.
Yes. Day passes and drop-in class purchases are separate product types with their own pricing. Drop-in check-ins are tracked separately from membership check-ins in your reporting.
The Business plan includes a white-label member app for iOS and Android. Members book classes, check their attendance history, pause memberships, and pay invoices from the app.

Every member retained. Every class filled. Every payment collected.

Automate your check-in, billing, and retention program today.

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