Electronic Security Software

Every System Installed. Every RMR Billed.

Security companies leave recurring monthly revenue on the table when monitoring agreements aren't tracked, UL certificates expire unnoticed, and service call invoicing lags the technician by two weeks. OptiServe AI closes every one of those gaps.

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30-day free trial  |  No credit card required  |  Cancel anytime

94%
RMR agreement collection rate on the platform
100%
UL certificate compliance on managed accounts
540+
electronic security companies on the platform

From installation to monitoring agreement — one workflow

Work orders, UL certificates, RMR billing, and service agreements in one platform.

🔐

Alarm & Access Control Work Orders

Manage installation, service, and inspection work orders by system type — intrusion, access, CCTV, and fire alarm. Zone lists and panel programming notes attach to every job.

📜

UL Certificate & Monitoring Compliance

Track UL certificate issuance, renewal, and expiration per account. Monitoring center credentials, signal path tests, and annual inspection dates are stored per system.

💰

RMR Billing & Monitoring Agreement Engine

Invoice recurring monitoring fees, extended warranty plans, and service agreements on your billing cycle. RMR dashboard shows MRR, churn, and agreement renewal rate.

📋

System & Zone Documentation

Store panel model, zone list, user codes, and cable run notes per installation. Techs arrive for service calls with the full system record on their phones.

📅

Annual Inspection & Test Scheduling

Schedule annual required tests, fire alarm inspections, and access control audits. Inspection results and deficiency photos attach to the account record.

📊

RMR & Churn Analytics

Track agreement start dates, cancellation reasons, and churn rate by account type and geography. Identify which installer or territory generates the highest-retention accounts.

Security company pricing at one flat rate

No per-subscriber or per-account fees. Scale your RMR base without scaling your bill.

Starter
$199/mo

For small security installation companies managing fewer than 200 monitoring accounts.

  • Work order pipeline & dashboard
  • Basic system scheduling
  • Account & system records
  • Online invoicing & payment
  • Basic tech scheduling
  • AI assistant for customer inquiries
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Business
$799/mo

For established security companies with UL compliance and RMR analytics programs.

  • Everything in Professional
  • System & zone documentation
  • Annual inspection scheduling
  • GPS timesheets & tech geofencing
  • RMR & churn analytics
  • Profit protection alerts
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Enterprise
$999/mo

For multi-branch security groups needing custom CMS and monitoring integrations.

  • Everything in Business
  • White-label subscriber portal
  • Custom CMS & monitoring integrations
  • Multi-branch security management
  • Dedicated onboarding specialist
  • Priority SLA support
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All plans include a 30-day free trial. No credit card required.

Security companies growing RMR without growing headcount

Alarm, access, CCTV, and integrated systems installers.

★★★★★

"RMR billing automation recovered $3,800 in missed monthly fees in the first quarter. The system catches lapsed agreements and rebills without me touching anything."

N
Neil S.
Owner, Sentinel Security Systems — Tampa, FL
★★★★★

"UL certificate tracking keeps us compliant without a separate filing system. The alert fires 60 days before renewal. We schedule the annual test, pass, and certificate renews — all tracked in one record."

C
Carla B.
Operations Manager, Blue Shield Electronic Security — Atlanta, GA
★★★★★

"Zone documentation in the app means my service techs show up knowing the panel model, the zone list, and the last fault history. Service calls that used to take 90 minutes take 35 now."

D
Derek P.
Service Manager, Protech Security Integration — Charlotte, NC

Electronic security software questions

Yes. UL certificate records support both UL 681 (residential) and UL 2050 (central station) requirements. Certificate grade, class, and inspection schedule are stored per account.
Each account has its own monitoring rate and billing cycle. RMR is invoiced automatically on each account's billing date. Rate changes take effect at the next billing cycle without manual adjustment.
Yes. The mobile app displays the full system record including panel model, zone list, user count, and service history. Programming notes are viewable but editing is restricted to office-level logins.
Each account has an inspection schedule with frequency and last completion date. The system generates inspection work orders 30 days before the due date and tracks pass/fail results. Deficiencies auto-generate follow-up work orders.
Yes. Equipment records on each account include manufacturer warranty expiration dates. The system alerts your service team when warranty periods are approaching expiration for proactive renewal conversations.
The Business and Enterprise plans include a subscriber portal where customers view their system information, upcoming inspection dates, invoices, and can submit service requests.

Every monitoring agreement billed. Every certificate current.

Get your RMR billing, UL compliance, and inspection scheduling running this week.

30 days free  |  Setup in under 10 minutes  |  Cancel anytime